andressrr91
New Member
Hi All,
I recently purchased and received a new Fuji Xh2 on December 6. As soon as I received it I started to practice with it in different scenarios and started noticing a bright red dot on my images pretty frequently (not on all images) sometimes it is more than one. When I open the images that have the dot on Capture one it shows as bright red, I open them up on Lightroom and it is white. On some images it completely disappears once it is exported on jpg and on some images it still shows after being exported but less bright. I also noticed that these images were shot on not that high iso and I tried with different lenses and it still happens. I attached some screenshots of some of the images as an example (one where the dot disappeared after export and one where it still showed after export). The camera is working perfectly except for this peculiar issue.
I don't think I should return the camera because of this issue but I am wondering if it's something that warrants a warranty claim? It is small enough that I can mask it without any problems but it can be tiresome to be constantly looking for it in order to mask it if it's there.
I recently purchased and received a new Fuji Xh2 on December 6. As soon as I received it I started to practice with it in different scenarios and started noticing a bright red dot on my images pretty frequently (not on all images) sometimes it is more than one. When I open the images that have the dot on Capture one it shows as bright red, I open them up on Lightroom and it is white. On some images it completely disappears once it is exported on jpg and on some images it still shows after being exported but less bright. I also noticed that these images were shot on not that high iso and I tried with different lenses and it still happens. I attached some screenshots of some of the images as an example (one where the dot disappeared after export and one where it still showed after export). The camera is working perfectly except for this peculiar issue.
I don't think I should return the camera because of this issue but I am wondering if it's something that warrants a warranty claim? It is small enough that I can mask it without any problems but it can be tiresome to be constantly looking for it in order to mask it if it's there.
Attachments
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EXIFScreenshot 2023-12-18 001759 viewed from capture one before export.png534.7 KB · Views: 5
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EXIFScreenshot 2023-12-18 001919 after export not showing.png1.4 MB · Views: 5
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EXIFScreenshot 2023-12-18 002235 on capture one before export.png537.4 KB · Views: 4
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EXIFScreenshot 2023-12-18 002401 after export showing.png852.5 KB · Views: 5